- There has been an enormous uptake in the U.K.’s desire for outdoor and garden furniture which means Luxury Loft Co. and our suppliers are experiencing increased demand with items selling out quicker than ever before!
- This might mean that your chosen item is now out of stock, or there is a considerable wait on the furniture of your choice. Where possible, we will try and recommend an alternative to an out-of-stock item, ensuring you receive your next best choice.
- Due to the increased demand for our outdoor living products, you will notice that many of our lead times may seem lengthier than usual. Not only has the demand for our products hugely increased, the coronavirus pandemic has also contributed to a global shipping crisis which has been impacting the industry as a whole. Further complications have been caused recently by issues in the Suez Canal. We are continuing to monitor all lead times and aim for the website to reflect any changes.
- When emailing our team, please be patient when awaiting a response. We will never ignore emails, though we may take a little longer to respond than usual. We ask that you do not send multiple emails as our ticket queuing system takes your most recent email into effect and will push your email to the bottom of the queue. If you have not heard from us in the time quoted, please check your spam folder and then contact us via telephone if you still feel you have not received a reply.